Delivery & Shipment Policy
Shipping timing, costs, and delivery terms
Fast Delivery
5 - 7 Business DaysSecure Shipping
Safe Packaging & TrackingNationwide Coverage
Delivery Across EgyptDelivery & Shipment Policy
This Delivery & Shipment Policy applies to all orders placed through Compass med.
Merchant details: Compass med , 19 Khalil Al-Arousi,Heliopolis, Cairo, Egypt, info@compassmed-egy.com, 201200002530.
Compliance summary
- Standard delivery timeline: 5 to 7 business days.
- Shipping fees are shown at checkout before payment confirmation.
- Delivery delays may occur due to force majeure or courier constraints.
1. Delivery timeline
Standard delivery is typically completed within 5 to 7 business days from order confirmation, depending on stock availability and destination.
Deliveries do not usually occur on official public holidays.
Business days means official working days in Egypt, excluding Fridays, Saturdays, and official public holidays unless our carrier schedule states otherwise.
2. Shipping coverage and costs
We deliver to locations within our supported shipping zones.
Shipping fees (if any) are displayed during checkout before payment confirmation.
3. Order processing
- Orders are processed after successful payment confirmation or order approval.
- We may contact you to verify delivery details before shipment.
- Large or specialized orders may require additional preparation time.
- Certain dental equipment may require availability confirmation, import lead time, or pre-delivery technical coordination.
4. Delays and force majeure
Delivery estimates are not guaranteed in cases beyond our control, including courier delays, severe weather, operational disruptions, or regulatory restrictions.
5. Receiving shipments
Please inspect the package at delivery and report visible damage or missing items as soon as possible.
If delivery fails because the provided address or contact details are incorrect, re-delivery charges may apply.
Title and risk handling remain subject to the agreed sales terms and mandatory Egyptian law.
6. Contact and legal notice
For shipment support or delivery complaints, please contact us through our Contact Us page.
Governing law: These terms are interpreted in accordance with the laws of the Arab Republic of Egypt.
Last updated: May 16, 2026.
Delivery & Shipment Policy
Shipping timing, costs, and delivery terms
Fast Delivery
5 - 7 Business DaysSecure Shipping
Safe Packaging & TrackingNationwide Coverage
Delivery Across EgyptDelivery & Shipment Policy
This Delivery & Shipment Policy applies to all orders placed through Compass med.
Merchant details: Compass med , 19 Khalil Al-Arousi,Heliopolis, Cairo, Egypt, info@compassmed-egy.com, 201200002530.
Compliance summary
- Standard delivery timeline: 5 to 7 business days.
- Shipping fees are shown at checkout before payment confirmation.
- Delivery delays may occur due to force majeure or courier constraints.
1. Delivery timeline
Standard delivery is typically completed within 5 to 7 business days from order confirmation, depending on stock availability and destination.
Deliveries do not usually occur on official public holidays.
Business days means official working days in Egypt, excluding Fridays, Saturdays, and official public holidays unless our carrier schedule states otherwise.
2. Shipping coverage and costs
We deliver to locations within our supported shipping zones.
Shipping fees (if any) are displayed during checkout before payment confirmation.
3. Order processing
- Orders are processed after successful payment confirmation or order approval.
- We may contact you to verify delivery details before shipment.
- Large or specialized orders may require additional preparation time.
- Certain dental equipment may require availability confirmation, import lead time, or pre-delivery technical coordination.
4. Delays and force majeure
Delivery estimates are not guaranteed in cases beyond our control, including courier delays, severe weather, operational disruptions, or regulatory restrictions.
5. Receiving shipments
Please inspect the package at delivery and report visible damage or missing items as soon as possible.
If delivery fails because the provided address or contact details are incorrect, re-delivery charges may apply.
Title and risk handling remain subject to the agreed sales terms and mandatory Egyptian law.
6. Contact and legal notice
For shipment support or delivery complaints, please contact us through our Contact Us page.
Governing law: These terms are interpreted in accordance with the laws of the Arab Republic of Egypt.
Last updated: May 16, 2026.